The digital age in which we live has brought many benefits and advances, but it has also been a series of challenges that must be overcome if we want our business to function properly, one of the most important is the lack of internal communication in companies.
Internal communication is the process by which the different components of a company transmit information to each other, through this process people who tend to collaborate to perform different tasks are able to coordinate and create a synergy situation.
- However.
- Sometimes relationships within companies are lacking internal communication.
- Limiting both the results of the company and the well-being of employees.
- In this article we will study the causes of this phenomenon so that it can be avoided in its work.
Internal communication is a process that must take place at different levels of a company for its flow to produce the best results, some of the most important types of communication that need to be replicated are:
However, sometimes these three types of communication are not being given or are not being properly processed, it may be that those responsible for its execution decide to transmit the information through very short messages or that use inappropriate means, such as social networks. There are no direct communication channels between the different members of the company.
On the other hand, sometimes there is a desire for communication between different parts of a company, but they simply do not have the social skills to develop it properly. Sometimes people have to learn to develop their communication skills before they can use them effectively.
In any case, a problem of lack of internal communication within the company will be created, which will lead to a deterioration in both the results and the well-being of employees; and therefore, each company must improve its internal communication if it detects that there is a problem with it.
But is that something that has no solution?
Next, we’ll look at the three most important steps that can be used to solve problems of lack of internal communication in companies.
All companies are governed by a particular mission and set of values, which can be implicit or explicit, however, sometimes employees do not know them clearly, which prevents an in-depth knowledge of the purpose of their work.
Therefore, when employees are able to understand the objectives, mission and values of the company, they will be able to communicate more effectively with each other, it will be as if they are doing the same, sharing a common hierarchy of priorities.
While it is important to separate personal life from professional life, the truth is that improving relationships with colleagues and bosses within a company has many advantages; this not only increases the company’s job satisfaction and climate, but also helps make the company’s internal communication clearer.
Therefore, performing activities that generate relationships between the employees of a company can be one of the best investments that are made for the present and future of the company.
Previously, we mentioned that some people don’t communicate more effectively just because they don’t know how to do it. So, if you notice that this is happening in your business, a good idea is to suggest conducting a social skills conference or workshop.
In this way, employees will learn to communicate more effectively, which will end many of the problems that cause the lack of internal communication.