Mediators are those who are dedicated to building understanding between brothers fighting for an inheritance, spouses who come to court to look the court to look the eyes and neighbors who hate each other, even attracting people who don’t look the eyes. Manos. La president of the Madrid Mediators Association, Ana Raised Inchauspe, gives the main advice for mediation: the mediator does not speak, listen.
Mediation experts say that the best deal is one in which both sides realize that the other party has also given in and the one that endures over time. Mediators are the “secondary actors of the film”, the protagonists are the parts. So, your job is to ask questions for the parties involved to agree, revealing the real needs.
- The measure also appears as the key word in the political scenario.
- Political mediation is part of the essential characteristics of mediation and.
- Therefore.
- The role of the mediator is that of facilitator in negotiation.
- In the simple approach of the parties.
- And He should refrain from intervening with proposals or with personal opinions on the subject of the dispute.
No one can do anything, but we can all do something
Mediation is to discover that the forest is much broader than the view that the parties have at the beginning of the negotiation, in this sense it is common for each part to arrive with their discourse perfectly prepared, everyone has spoken to people in their circles, everyone has everything very clear and has no doubts, however, on many occasions, this story is built on how they feel , not about what’s really going on.
Agreements to be respected must be concluded and accepted by the parties. The mediator simply accompanies them to get to this point. There are issues that can be very effective. For example, this question about the future: “How do you like your relationship to take place in five years and what would it take to achieve it?”
When each party can understand the needs of the other, the magic of understanding arises, as a result, they transform, open their eyes and apologize, this is how it works even in the most difficult situations, even in cases of violence. Mediation is not about talking, it is about listening to the needs of others.
The guiding principles that guide and implement mediation are: confidentiality, voluntaryness, orality between the parties and full communication between them, in addition to the impartiality of the mediator involved.
About 90% of conflicts are due to emotion (for example, the fear that others will think that, because we give in once, we will always do; the fear of confessing what we really seek for fear of showing vulnerability) and rest. it is due to the lack of communication, this happens in the clashes and negotiations that take place in all contexts, whether it is a marriage separation or a commercial dispute, on the other hand, the most difficult conflicts occur with those we love the most: family, friends. , a couple People we trust, because the emotions that come into play are also generally stronger and the story of longer clashes.
Conflict is inherent to the human being, to us. We are constantly immersed in different conflicts, not only with other people, but also with ourselves, as social beings we are, we are constantly in contact with each other, and from this interaction frequent conflicts arise before conflicting interests exist. In itself, it is not so much about the interests in competition as it is about the parties that perceive them as such. In fact, the agreement reached in many cases is collaborative.
As we have already said, communication is one of the most common causes of conflict development. Communication is central to the relationship between two or more people and its course can trigger or resolve a conflict, depending on the strategies adopted by the parties. In this sense, the role of the mediator is to ensure that the communication channels remain open with an end goal: to reach an agreement that leaves both sides, in some way, satisfied.
The positions found occur when we build everything about how we feel and not about what’s really going on.