How to react to criticism?Do you have a wide repertoire of communication skills?Did you know that social skills can be improved? Our social skills are acquired behaviors. Improving our social skills is as necessary a task as learning to walk, read, and write.
As we have seen above, social skills are all those necessary behaviors that allow us to interact and communicate with others effectively and satisfactorily, then we will introduce some communication techniques that will allow you to improve your social skills, so that you can improve the relationship with the people around you, making you learn to resolve personal conflicts.
- 1.
- Scratched disc technique.
- It consists in systematically repeating the main idea of what we want to express.
- Or the phrases of our requests.
- That is.
- Repeating the same sentence several times.
- Regardless of what the other person says.
?” We are offering a new promotion of ???”It’s all right, but I’m not interested. Thank you. ??”How are you sure?” I understand, but I don’t want to buy, thank you very much. “Can I make a special price??? No thanks. Don’t I worry?.
2. Negative statement. It’s a way of reacting to fair criticism, without giving much justification. ?”Did you exercise very slowly. ?” That’s right, I could have done it faster, I’m sorry. “
3. Negative questions. It is helpful to recognize the thoughts of others, which facilitates communication when we are criticized. This helps provoke sincere criticism from others. ?”What’s wrong with the way I talk?”What about the way I dress?
4. Ask questions. The questions serve to help the other to perceive an impulsive reaction. Are you upset about something?
5. Disarm anger. Ignore the content of the angry message (insults, criticisms, etc. ) and focus your attention and conversation on the fact that the person is upset, for example, we can change the focus of the content of the conversation to a process that we can observe in the person, such as an emotion or behavior that manifests.
6. Sandwich technique. One of the most effective techniques to improve social skills is to start with a positive aspect, then an aspect that could be improved and finally end with words of encouragement and confidence. “I know you’re trying to change your attitude towards?And you can see you’ve improved. I think you can, yes, improve yourself?(appearance to improve). I’m sure you’ll be able to do it soon.
7. Repeat how the other person feels. We repeat what the other person says to give you the message that we understand it, but without showing any agreement with what you say. “I know it’s very important to you that I lend you the car, but ??
8. Show affection. Giving affection is essential to maintaining a healthy relationship, sometimes it is necessary to do something besides express yourself only with words, such as giving a hug, a kiss, a caress or even a smile, feelings can also improve social skills.
9. Praise. Just as we like to receive compliments, so do others, so we need to know how to congratulate.
10. Messages from the “I” messages from? They are used to give our opinion or express our beliefs to others, rather than generalize. If for me something is one way, it shouldn’t be the same for the other. ??, “What do you think?
11. Keep talking. It’s about maintaining the balance between listening and talking, which makes our participation enjoyable. Some useful behaviors are: looking into the eyes, respecting the turn, giving signs that you are listening (nod, for example, talking about something related to what the person is saying, warning of changes in subject matter, etc. ).
In general we can always improve social skills with certain aspects of our relationship with others, above all we must have will and put into practice everything said above.