A lady was in a restaurant looking with interest at the menu, and after consulting him decided to place the order, asking the waiter for a soup, which he found very tasty, the attentive waiter served him the soup and left, when he approached. again, the woman greeted him with her hand and he answered quickly.
? How can I help you, ma’am?
? Could you try the soup, please?
Although he was skeptical about this order, the waiter kindly asked if there was any problem with the soup and if he did not like the customer.
? That’s not the case. Try the soup.
Reflecting quickly, the waiter guessed in seconds that the soup would be cold, and had no doubt when he asked the woman, not without first apologizing for what happened.
? Sorry about the cold soup. Don’t worry, no problem, am I going to get another one?
? The soup’s not cold, could you try it, please?
It was unusual for a waiter to try a customer’s food, but the lady insisted too much for him to try the soup, embarrassed, not knowing what the reason for this request was and not knowing what action to take, because she thought she had exhausted all her deductions, decided to ask:
? If the soup is not bad or cold, tell me what the problem is, if necessary, I can bring another dish to your liking.
? Excuse me for insisting, but if you want to know what the problem is with soup, you should try it.
Faced with such insistence, the waiter surrendered at the lady’s request, sat down at the table next to the woman and reached out to the hollow plate, placed it in front of him, when he was looking for a spoon he looked from side to side, but there were no spoons. Before he could speak, the woman said:
Do you get it now? There’s a spoon missing That’s the problem with soup, I can’t take it.
This story, extracted from Jorge Bucay’s book of stories, shows how many people communicate in an unclear, round and non-objective way, without getting to the bottom of the problem, thinking that others will understand what they say or think, they make communication be much more. complicated and difficult, while it could be simpler, people are not the same, they think and understand in different ways, and what suddenly seems so simple for some becomes difficult for others.
Do you know someone like the lady who ordered the soup, do you always use objective and clear language or communicate with roundabouts?